Privacy Policy

Updated on 05/03/2019 at 11:40 Version: 1

At BASILIO VALLADARES SALMERÓN we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe that we must be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, "RGPD") on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, "LSSI"), BASILIO VALLADARES SALMERÓN informs the user that, as data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following to you:

• Your data is collected to improve the user experience, taking into account your interests and needs.
• We are transparent about the data we collect about you and why we collect it.
• Our aim is to offer you the best possible experience. Therefore, when we use your personal information we will always do so in compliance with the regulations, and when necessary, we will request your consent.
• We understand that your data belongs to you. Therefore, if you decide not to authorize us to process it, you can ask us to stop processing it.
• Our priority is to guarantee your security and treat your data in accordance with European regulations.

If you wish to obtain more information about the processing of your data, please consult the different sections of the privacy policy below:

What personal data do we collect?

BASILIO VALLADARES SALMERÓN processes the following categories of data:

Data from users who provide data in any of the available forms.

The personal data that BASILIO VALLADARES SALMERÓN requests includes:

• Identification data: name, telephone number, postal and electronic address
• Personal characteristics data : age, sex

Data of users who subscribe to the newsletter:

• Identification data : Name and surname, email address, location.
• Personal characteristics data : Sex. Gender data is collected because some of our offers are segmented based on gender.

Data of users who register on our platform:

• Identification data : Name, surname, postal and electronic address, telephone number, billing address.
• Personal characteristics data : date of birth

Data of users who make a purchase:

• Identification data : Title, name, surname, postal and electronic address, telephone number, billing address.
• Personal characteristics data : date of birth
• Transaction data : Products purchased and payment method

Data of users who browse our website:

• Data provided by cookies and Google Analytics.

The personal data processed by BASILIO VALLADARES SALMERÓN may be mandatory or voluntary.

Voluntary information is information that the user is not required to provide in order to contact us, make requests or purchase our products.

Fields marked with an asterisk (*) or with the word (required) on our forms are mandatory. Failure to provide them will result in the impossibility of providing you with the service or responding to your request.

In the event that you provide us with data from third parties, you declare that you have their consent and undertake to pass on to them the information that we provide you in this clause, exempting them from any type of obligation. However, you may carry out verifications to confirm that the third party has been informed by adopting the due diligence measures established in the data protection regulations.

The User guarantees the authenticity and currency of all data communicated to BASILIO VALLADARES SALMERÓN and will be solely responsible for any false or inaccurate statements made.

In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website; also, failure to provide the requested personal data or failure to accept this data protection policy means that you will not be able to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we process your data?

At BASILIO VALLADARES SALMERÓN we process the information provided to us by interested parties for the following purposes:

• Manage orders either online or at the pharmacy.
• Manage the sending of the information requested from us.
• Develop commercial actions and maintain and manage the relationship with the user, as well as manage the services offered through the website and information tasks, being able to carry out automatic evaluations, obtain profiles and segmentation tasks of the clients in order to personalize the treatment according to their characteristics and needs and improve the client's online experience.
• Develop and manage contests, raffles or other promotional activities that may be organized.
• In some cases it will be necessary to provide information to the Authorities or third-party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained as a result of your registration as a user will be part of the Register of Activities and Processing Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

• Consent of the interested party for the contracting of services and products, for contact forms, requests for information or subscription to e-newsletters.
• Legitimate interest in processing our clients' data for direct marketing purposes and express consent of the interested party for everything related to automatic assessments and profiling.
• Compliance with legal obligations for fraud prevention, communication with public authorities and third-party claims.

How long do we retain your data?

The processing of data for the purposes described will be maintained for the time necessary to fulfill the purpose of its collection (for example, for the duration of the business relationship), as well as for compliance with the legal obligations arising from the processing of the data.

To which recipients is your data communicated?

In some cases, and only when necessary, BASILIO VALLADARES SALMERÓN will provide user data to third parties. However, the data will never be sold to third parties. External service providers (for example, payment providers or delivery companies) with whom BASILIO VALLADARES SALMERÓN works may use the data to provide the corresponding services, however they will not use said information for their own purposes or for transfer to third parties.

BASILIO VALLADARES SALMERÓN seeks to ensure the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties are required to ensure that the information is treated in accordance with data privacy regulations.

In some cases, the law may require that personal data be disclosed to public bodies or other parties, but only what is strictly necessary for compliance with such legal obligations will be disclosed.

The personal data obtained may also be shared with other companies in the group.

Where is your data stored?

As a general rule, data is stored within the EU. We will ensure that data sent to third parties outside the EU offer a sufficient level of protection, either because they have Binding Corporate Rules (BCR) or because they have adhered to the “Privacy Shield”.

What rights do you have and how can you exercise them?

You can direct your communications and exercise your rights by sending a request to the following email address: dpd@canadat.es .

Pursuant to the provisions of the GDPR, you can request:

In some cases, your request may be denied if you request that data necessary to comply with legal obligations be deleted.

Likewise, if you have any complaint about the processing of your data, you can file a claim with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating BASILIO VALLADARES SALMERÓN of any liability in this regard. Users guarantee and respond, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. BASILIO VALLADARES SALMERÓN reserves the right to terminate the contracted services that have been entered into with the users, in the event that the data provided is false, incomplete, inaccurate or not updated.

BASILIO VALLADARES SALMERÓN is not responsible for the veracity of information that is not of its own creation and for which another source is indicated, and therefore does not assume any responsibility for any hypothetical damages that may arise from the use of said information.

BASILIO VALLADARES SALMERÓN reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to said information. BASILIO VALLADARES SALMERÓN is exonerated from liability for any damage or loss that the user may suffer as a result of errors, defects or omissions in the information provided by BASILIO VALLADARES SALMERÓN provided that it comes from sources other than the company.

Furthermore, the user certifies that he/she is over 14 years of age and has the necessary legal capacity to provide consent regarding the processing of his/her personal data.

How do we treat the personal data of minors?

In principle, our services are not specifically aimed at minors. However, in the event that any of them are aimed at minors under fourteen years of age, in accordance with article 8 of the GDPR and article 7 of LO32018, of December 5 (LOPDGDD), BASILIO VALLADARES SALMERÓN will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the ID or other form of identification of the person giving consent will be required.

In the case of persons over fourteen years of age, data processing may be carried out with the consent of the user, except in those cases where the Law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

BASILIO VALLADARES SALMERÓN has adopted the legally required levels of security for the protection of Personal Data, and seeks to install those other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided to BASILIO VALLADARES SALMERÓN.

BASILIO VALLADARES SALMERÓN is not responsible for hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of BASILIO VALLADARES SALMERÓN; from delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Centre, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of BASILIO VALLADARES SALMERÓN. Nevertheless, the user must be aware that security measures on the Internet are not impregnable.

Links to other websites

The website HTTPS://FARMATEN.COM/ may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, and BASILIO VALLADARES SALMERÓN is not liable for any type of liability regarding its privacy policy.

How do we use cookies?

The BASILIO VALLADARES SALMERÓN website and social networks use cookies to optimize and personalize your browsing experience. Cookies are physical information files that are stored on the user's terminal. The information collected through cookies is used to facilitate the user's navigation through the portal and optimize the browsing experience. The data collected through cookies may be shared with their creators, but in no case will the information obtained by them be associated with personal data or data that can identify the user.

However, if the user does not want cookies to be installed on their hard drive, they have the option of configuring their browser to prevent the installation of these files. For more information, see our Cookies Policy .

Can the privacy policy be modified?

This privacy policy may be modified. We recommend that you review the privacy policy periodically.